Echo Yankee Games seeks profitability improvement. The case guides candidates through analyzing revenue by game genre, evaluating break-even scenarios for new products, and assessing customer acquisition costs versus lifetime value. Key insight: Action games drive 50% of profits and should be prioritized over lower-margin alternatives.
Key Insights:
- Product mix analysis reveals Action games (20% margin, 50% of profit contribution) should be the focus over Puzzle games (30% margin, 20% of profit contribution) due to profit contribution weighting
- Break-even analysis for new game development requires 100 high-volume summer days for a 40,000 download target, but many students have summers shorter than 90 days—making Year 1 profitability infeasible
- Customer acquisition economics are unfavorable: $4 acquisition cost with $2 annual spend and 55% retention rate yields negative CLV; retention rate must exceed ~75% to break even