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Healthcare

Healthcare case interviews address hospital operations, pharmaceutical pricing, health tech, patient experience, and regulatory challenges. These cases require understanding of complex stakeholder dynamics, reimbursement models, and the intersection of business and patient outcomes.

Total Cases: 70
Companies: 9
Easy 4 Medium 51 Hard 15
LEK
Medium

Breast Cancer Surgery

Profitability Pricing Strategy Multiple

Our client is a large medical device corporation. They have developed a new medical device to assist surgeons in breast conservation surgeries (BCS). …

15 min
Chicago Booth
50
Medium

Diabetes Testing Meter

Market Entry Profitability Pharma

Our client is a laboratory that provides diabetes testing services to hospitals in the UK. They have developed a self-diagnosis meter that patients …

15 min
UCLA
50
Medium

Garthwaite Healthcare

Profitability Cost Reduction Healthcare

Our client is Garthwaite Healthcare Co (GHC), a health insurance firm located in the Midwest. Customers pay GHC a fixed monthly premium per person …

15 min
Kellogg
50
Medium

GGC Health

Revenue Growth Healthcare

Our client, GGC Health, operates eight Ambulatory Surgical Centers (ASC) on the east coast. GGC Health has consistently been a profitable …

15 min
NYU
50
Strategy&
Medium

GreenShield Health Insurance

Market Entry/Sizing Financial Services & Insurance

Your client is GreenShield Health Insurance, or GHI. They are a health insurance company that wants to expand into Florida. GHI wants your help …

15 min
Chicago Booth
50
Medium

Health Coaches

Profitability Operations Healthcare

Our client is a large national healthcare payer (health insurance company, think Aetna) exploring the launch of a new disease management ('DM') …

15 min
Kellogg
50
ZS Associates
Medium

Heavy Attrition

Organizational Change Churn/Attrition Healthcare

Our client has asked us to look into why there is such heavy attrition amongst the junior salespeople in the organization. Where do you think we …

15 min
Chicago Booth
50
Kearney
Medium

Lost Patent

Revenue Strategy Pharmaceutical

Your team has been working with a major drug company on their future strategy. Their patent on a blockbuster drug, Zewal, will run out in less than a …

15 min
Chicago Booth
50
Medium

Mustard Clinic

Profitability Cost Reduction Healthcare

Your client is the CEO of the Mustard Clinic, a for-profit hospital in the United States. The hospital is known primarily for its leading care for …

15 min
Kellogg
50
LEK
Medium

New Vaccine

Market Entry Pricing Healthcare

Our client is a large pharmaceutical corporation, and they have developed a new vaccine that prevents low birth weight infants from contracting staph …

15 min
Chicago Booth
50
BCG
Medium

Pharmaceutical Rare Disease

Growth Strategy Healthcare

Our client is a large pharmaceutical company with a strong business in "Rare Disease" (RD). Rare diseases are conditions that affect fewer than …

15 min
Chicago Booth
50
Medium

PharmaCo

M&A Valuation Pharmaceuticals

PharmaCo is a pharmaceutical company with $10 billion in annual revenue. It's corporate HQ and primary R&D centers are in Switzerland, with regional …

15 min
Darden
50
Bain
Medium

Alfa Dental

Profitability Healthcare (Insurance)

Alfa Dental is a major dental insurance company that partners with various dental practices. In 2018 they included a new large dental chain Eastern …

15 min
PeterK
50
Hard

Diabetes Device

Pricing Strategy Profitability Medical

Our client is a manufacturer of medical devices used to treat chronic diseases. They recently launched a new device for treating diabetic patients. …

15 min
Cornell
50
McKinsey
Hard

Digital transformation

Implementation Digital Transformation Pharma

A global biopharmaceutical company Bio Co focuses on R&D for medications on severe central nervous system disorders, inflammatory disorders, and …

15 min
PeterK
50
Medium

Drone Delivery

Profitability Break-even Analysis Logistics/Technology

Skydrop produces unmanned delivery drones and performs delivery of critical supplies (e.g. medicine) to U.S. remote areas. They consider two scenarios …

15 min
PeterK
50
Kearney
Hard

DrugGen

Comparison Product Decision Healthcare (Pharma Ops)

DrugGen is a U.S.-based drug company. Given trends toward patient compliance and eco-friendliness, they are considering changing the packaging of an …

15 min
PeterK
50
Medium

Formula Producer

Profitability Pricing Strategy Consumer Goods

The client is a manufacturer and distributor of infant formula. They sell their product nationwide, and are in the middle of the pack in terms of …

15 min
Harvard
50
Medium

Fringe Science

Profitability Product Strategy Healthcare

Massive Dynamic is a multi-national pharmaceutical company. One of their assets, Cortexiphan, is an anti-infective that successfully treats three …

15 min
Duke
50
Medium

Fringe Science

Profitability Product Strategy Healthcare

Massive Dynamic is a multi-national pharmaceutical company. One of their assets, Cortexiphan, is an anti-infective that successfully treats three …

15 min
Duke
50
Hard

Fringe Science

Strategy Profitability Healthcare

Massive Dynamic is a multi-national pharmaceutical company. One of their assets, Cortexiphan, is an anti-infective that successfully treats three …

15 min
Duke
50
Hard

GGC Health

Revenue growth Healthcare

Our client, GGC Health, operates eight Ambulatory Surgical Centers (ASC) on the east coast. GGC Health has consistently been a profitable …

15 min
NYU
50
Hard

GGC Health

Revenue growth Healthcare

Our client, GGC Health, operates eight Ambulatory Surgical Centers (ASC) on the east coast. GGC Health has consistently been a profitable …

15 min
NYU
50
Medium

Goodbye Horses

Capital Allocation Divestiture Healthcare

Your client is the CFO of Aperture Laboratories, a leading US biopharmaceutical company with a market cap >$150B. Aperture develops and manufactures a …

15 min
Duke
50
Medium

Goodbye Horses

Capital Allocation Divestiture Healthcare

Your client is the CFO of Aperture Laboratories, a leading US biopharmaceutical company with a market cap >$150B. Aperture develops and manufactures a …

15 min
Duke
50
Medium

Hanover Health

Mergers & acquisitions Opportunity assessment Healthcare

Your client, a private equity fund, is evaluating the potential acquisition of Hanover Health. HH operates a series of urgent care clinics throughout …

15 min
Tuck
50
Medium

Hospital

Profitability Cost Structure Analysis Healthcare

Our client is a 350-bed hospital in a mid-size city. The organization has historically exhibited strong financial performance, and had a 1-3% …

15 min
Harvard
50
Medium

Hospital Mega Merger

M&A Profitability Healthcare

In the face of increasing healthcare costs and decreasing margins our client, the board of trustees for St. Scorekeepers Hospital, is exploring …

15 min
ROSS
50
Medium

ICEAP

Investment Decision Healthcare

Your client, Device 3 Ventures is a US based venture fund that invests in attractive early medical devices technologies in hopes to quickly gain a …

15 min
Duke
50
Hard

iPhat

Market Entry Product Strategy Tech

Our client, Apricot, is a cutting-edge tech company that has patented a new technology called iPhat and is considering potential applications for it. …

15 min
Cornell
50
Medium

JeffCo

M&A Market Entry Healthcare

Your client is the CEO of JeffCo, a healthcare company that owns and operates 15 hospitals in the Philadelphia region. JeffCo operates very lean …

15 min
Cornell
50
McKinsey
Medium

Lasio virus

Market Entry Growth Strategy Healthcare

Not explicitly labeled in provided pages - Case concerns increasing Lasio virus vaccination rates in a country, with two main questions: Q3 asks for …

15 min
PeterK
50
Medium

Malaria Remedy

Go-to-Market Strategy Market Entry Healthcare

A team of university researchers based out of Uganda has developed a new vaccine to cure malaria. While there are existing vaccines out there for …

15 min
ROSS
50
Kearney
Hard

OmegaMed

Comparison Technology Investment Healthcare (Software)

Our client is a clinic chain OmegaMed that offers primary care services at their 500 clinics. The company has been expanding rapidly in an inorganic …

15 min
PeterK
50
Medium

Patient Operated Machines

Market Entry Profitability Analysis Healthcare

Our client is a medical company that makes machines to test blood samples in hospital labs. These are large, complex machines that cost thousands of …

15 min
Cornell
50
Easy

Pediatric Hearing Aids

Profitability Market Sizing Healthcare

Our client, a developer of medical-grade hearing aids, is exploring the feasibility of launching a new line of hearing aids designed specifically for …

15 min
Tuck
50
Medium

Pharmaceutical Company

Market Entry Go-to-Market Strategy Pharmaceuticals

Our client is the U.S. pharmaceutical division of a multi-national corporation. In about six months the division will receive FDA approval to launch …

15 min
Harvard
50
Medium

PharmaCo

M&A Strategic Entry Pharmaceutical

PharmaCo is a pharmaceutical company with $10 billion in annual revenue. It's corporate HQ and primary R&D centers are in Switzerland, with regional …

15 min
Darden
50
Medium

PharmaCo

M&A Valuation Pharmaceuticals

PharmaCo is a pharmaceutical company with $10 billion in annual revenue. It's corporate HQ and primary R&D centers are in Switzerland, with regional …

15 min
Darden
50
Medium

Plaque to the Future

Growth Strategy M&A Healthcare

Your client is the CEO of Bright Smile, Inc., a family-owned regional dental services organization (DSO), with annual revenue of $20M. Bright Smile …

15 min
Duke
50
Medium

Royal Health Services

Profitability M&A Healthcare

Royal Health Services is a regional healthcare system operating several hospitals and clinics in the Midwest. Due to market fragmentation, and …

15 min
Duke
50
Medium

Smiles4Life

Growth Strategy Private Equity Healthcare

Smiles4Life is a regional dental company with 40 locations throughout Texas. The company is a dominate player in both Dallas and Houston, known to …

15 min
Darden
50
Medium

Surgical Robot

M&A Capital Investment Medical

Our client is a privately owned hospital that offers high-tech surgical procedures. They would like to start using robots in their surgeries. …

15 min
Cornell
50
Medium

Surgical Robot

M&A Healthcare

Your client is a privately owned hospital that offers high-tech surgical procedures. They would like to start using robots in their surgeries. …

15 min
Cornell
50
Medium

UN Polio

Operations Strategy Government/Public Sector

Your client is the United Nations, who have hired you to help them with their fight to eradicate polio. They're struggling with two related problems: …

15 min
Cornell
50
Medium

Blockbuster Biosimilars

Growth Strategy M&A Healthcare

Your client is a multinational pharmaceutical and biologics company that specializes in innovative therapies across different disease types. The …

15 min
Duke
50
Medium

Circling The Drain

Profitability Healthcare

Princeton-Plainsboro Hospital is a large single-site hospital in New Jersey serving a wide range of patients. The hospital's board is concerned …

15 min
Wharton
50
Medium

Employee Vaccination Benefits

New product launch Market prioritization and sizing Healthcare

Our client is a large Pharma manufacturer that is looking to boost sales of its Dengue vaccine by adding vaccine coverage to company Employee …

15 min
IESE
50
Hard

Eye Can See Clearly Now

M&A Healthcare

Your client, a PE firm, is considering an investment in Dr Kelso's Ophthalmology Practice, located outside Philadelphia. Dr. Kelso's Practice is …

15 min
Wharton
50
Hard

Into the Unknown

Growth M&A Healthcare

Arendelia Pharmaceuticals is a fast growing, innovative pharmaceutical company that has developed best-in-class treatments for Frozen Heart Syndrome …

15 min
Duke
50
Medium

Midwest Hospital

Profitability Healthcare

Midwest Hospital is a research-based hospital and takes pride in its joint replacement surgery department. Recently Midwest Hospital did a P&L …

15 min
ROSS
50
Medium

Midwest Hospital

Profitability Turnaround Healthcare

Midwest Hospital is a research-based hospital and takes pride in its joint replacement surgery department. Recently Midwest Hospital did a P&L …

15 min
ROSS
50
Medium

OncoCo

M&A Profitability Pharmaceuticals

A private equity client owns a specialized pharma manufacturer called OncoCo which focuses on cancer treatments. OncoCo is not only profitable, but …

15 min
IESE
50
BCG
Hard

OrthoGel

M&A Healthcare

Your client is OrthoGel, a medical device company that manufacturers a hydrogel used in surgeries to help patients recovery. The gel is applied with a …

15 min
Duke
50
Hard

Orthopedics

Profitability Break-even Analysis Healthcare

ArtiNova, a major global manufacturer of joint replacement and spinal implants, has recently experienced a decline in profitability. To restore the …

15 min
PeterK
50
Medium

PharmaDeliver

Growth Strategy Market Entry Pharmacy

Your client, PharmaDeliver, is a large pharmacy that provides both prescription and over the counter medications to patients. With many new entrants …

15 min
ROSS
50
Hard

Shots, shots, shots

Strategy Public Sector

Our clients, the Governor of a state and the state's Director of the Department of Health Services (DHS), seek to improve SARS-COV-2 or "COVID-19" …

15 min
Duke
50
Easy

Stick A Needle In My Eye

New Product Launch Healthcare

VaxCo, a leading vaccine manufacturer, has innovated a hybrid method of vaccine delivery, where instead of using a vial for storing the vaccine and a …

15 min
Wharton
50
Medium

The Pill Company

Growth Revenue Strategy Healthcare

Your client is a multinational pharmaceutical company. The client has a portfolio of drugs for major disease areas, including cancer, cardiovascular, …

15 min
Duke
50
Easy

Bring the Angels back

Human Capital Healthcare

Your client is a multi-specialty hospital in the United States offering emergency care, scheduled surgeries, labor and delivery services, diagnostic …

15 min
Duke
50
Medium

Goodbye Horses

Decision Analysis Healthcare

Your client is the CFO of Aperture Laboratories, a leading US biopharmaceutical company with a market cap >$150B. Aperture develops and manufactures a …

15 min
Duke
50
Medium

Goodbye Horses

Decision Analysis Capital Allocation Healthcare

Your client is the CFO of Aperture Laboratories, a leading US biopharmaceutical company with a market cap >$150B. Aperture develops and manufactures a …

15 min
Duke
50
Bain
Medium

MotherTech

M&A Healthcare

Dr. Fuqua Health Services (DFHS) is a leading healthcare provider specializing in maternal and child health. The company is considering acquiring …

15 min
Duke
50
BCG
Medium

Orwells that Ends Well

M&A Healthcare

Your client is Animal Pharma, a public pharmaceutical supplier focused on oral solid medications (e.g., tablets, capsules). Animal Pharma's …

15 min
Duke
50
BCG
Easy

MedTech Co.

Profitability Healthcare

Your client, MedTech Co, is a US-based, mid-sized medical technology manufacturer with five major product lines: diagnostics, surgical tools, …

15 min
Duke
50
Monstarlab
Hard

Medical Tourism

Market Entry Go-to-Market Strategy Tourism

The client is the Ministry of Tourism in a GCC country. The client oversees policies related to promoting and developing domestic and international …

15 min
ESADE
50
McKinsey
Medium

Maxicure

Profitability Operations Healthcare

Your client, Maxicure, manufactures and sells an over-the-counter cough and cold medicine. Their sole plant in Kentucky is aging, and its increasing …

15 min
Darden
50
BCG
Hard

Medical Devices Co

Deal Structure M&A Medical Devices

Our client, Medical Devices Co., is a medical device company that manufactures a blood clotting product called BloodStopper. This product is currently …

15 min
Wharton
50
Kearney
Medium

North-South Pharma

Profitability Market Sizing Healthcare

North-South Pharma Co is a US-based pharmaceutical manufacturer. The company owns a plant in the United States that is active in serving US customers …

15 min
Darden
50
BCG
Medium

Unicloth

market sizing mathematical calculation Retail

Our client, Unicloth, is an Asian clothing retailer attempting to establish a profitable presence in the United States. However, since they arrived …

15 min
Wharton
50

Key Industry Ideas

  • Impact of the Affordable Care Act.
  • Influence of an aging population on drug demand.
  • Importance of patents and generic drugs.
  • Significant investment in Research & Development.
  • Role of insurance coverage.
  • Regulation by the Food and Drug Administration (FDA).
  • Strategies for market penetration.
  • Choice between using a contract salesforce or an in-house salesforce.

Important Terminology

  • FDA (Food and Drug Administration): A federal agency responsible for protecting public health by ensuring the safety, efficacy, and security of human and veterinary drugs, biological products, and medical devices.

Revenue Streams

  • Payments from insurance companies.
  • Government grants for R&D subsidies.
  • Revenues can be highly volatile due to long R&D lead times.
  • Sales can be seasonal for products like vaccines and cold medicine.
  • Lower sales volumes for other products, such as pain relievers.

Cost Drivers

  • Extensive Research & Development expenses.
  • Manufacturing costs, which often represent the largest share of industry expenses.
  • Marketing expenses.
  • Wages and salaries.
  • Costs for liability insurance and legal fees.

Risks

  • Generic drug manufacturers pose a significant competitive threat after patent expiration.
  • Tariff barriers are generally not a major concern for the industry.
  • Adverse government healthcare regulations and changes in CMS (Centers for Medicare & Medicaid Services) rates.

Key Economic Drivers

  • Median age of the population.
  • Expenditure on Research and Development.
  • The landscape of insurance and government regulations.
  • Protection offered by patents.

Customer Segments

  • Medical patients.
  • Prescribing doctors.
  • Government insurance programs.
  • Health insurance companies.

Channels

  • Over-the-counter sales.
  • Prescription drug sales through hospitals and pharmacies.
  • Mail order pharmacies (e.g., Express Scripts, Walgreens).

Key Companies

  • Roche
  • Pfizer
  • Johnson & Johnson
  • Merck
  • Novartis
  • Abbvie

Key Ideas

  • It is a complex ecosystem involving multiple stakeholders (patients, providers, payers, pharma, PBMs, devices).
  • Demand for healthcare services is steady and non-cyclical.
  • The system is fragmented.
  • Heavy reliance on insurance reimbursement for services.
  • High barriers to entry due to clinical, regulatory, and technological requirements.
  • Strong focus on quality outcomes and patient experience.
  • Increasing digitalization across care delivery and administration.

Revenue

  • Patient services, including inpatient, outpatient, and emergency care.
  • Insurance reimbursements.
  • Specialty services such as surgery, imaging, and diagnostics.
  • Pharmacy and therapeutic services.
  • Value-based care programs and capitated payments.
  • Telehealth and virtual care revenue.
  • Ancillary services like labs, rehabilitation, and wellness programs.

Costs

  • Fixed Costs: Clinical staff salaries, facilities and medical equipment, IT infrastructure (EHR, cybersecurity), regulatory compliance, and administration.
  • Variable Costs: Medical supplies and consumables, contracted services (e.g., labs, imaging), patient-specific diagnostics and tests, and specialized equipment rentals.
  • Rapid growth in telehealth and remote patient monitoring, especially post-pandemic.
  • Shift toward value-based care models that reward outcomes over volume.
  • Consolidation across providers, payers, and health systems to achieve scale.
  • Increased focus on data interoperability and improving EHR (Electronic Health Record) usability.
  • Rising consumer expectations for convenience, digital access, and transparency in healthcare.

Risks

  • Regulatory changes (e.g., Medicare/Medicaid rules) can significantly affect reimbursement.
  • Labor shortages among nurses and clinicians can increase wage pressure and limit capacity.
  • Cybersecurity risks pose major threats to sensitive patient data.
  • Medical malpractice liability remains a significant financial and reputational risk.
  • High-cost inflation in drugs and supplies can compress provider margins.

Revenue drivers

  • Selling medical devices and equipment, performing surgeries, providing medical consultations, diagnostic tests, imaging services, and prescription drugs.
  • Reimbursement from government payers, private insurance, self-pay patients, and through co-pays, maternity, loyalty programs, and cash discounts.
  • D2C marketing for pharmaceuticals and medical services, campaigns targeting healthcare professionals, referral programs, and educational programs.
  • Agreements with wholesalers, pharmacies, and hospitals.
  • Online pharmacies and specialty networks for high-cost drugs.
  • Telemedicine and virtual healthcare services.
  • Clinical research and development partnerships.
  • Wellness and preventive care programs.

Cost drivers

  • Fixed costs include healthcare facilities and equipment, R&D, Electronic Health Record (EHR) systems, telemedicine platforms, accreditation fees, and compliance audits.
  • Variable costs involve staffing (medical supplies and consumables, diagnostic testing and imaging, maintenance, salaries of technicians), and patient services.

Trend considerations

  • Shift towards value-based care and alternative payment models.
  • Rise of telehealth and digital health solutions.
  • Changes in population age trends and prevalence of chronic diseases.
  • Regulatory changes and healthcare policy reforms.

Key terminologies

  • Value-based care: A healthcare delivery model focusing on improving patient outcomes and reducing costs by focusing on quality of care rather than quantity of service.
  • Telemedicine: The remote diagnosis and treatment of patients using telecommunications technology.
  • Electronic Health Record (EHR): Digital records of a patient’s medical history, treatment, and health information stored and accessed electronically.
  • Fee-for-Service: A payment model where healthcare providers are reimbursed based on the number of services or procedures performed.

Key Industry Ideas

  • Impact of the Affordable Care Act.
  • The industry is highly fragmented, with the top 50 organizations accounting for only 15% of revenues.
  • Employers are increasingly shifting healthcare costs onto employees.
  • The aging Baby Boomer population is a significant driver of increased revenues.

Revenue Streams

  • Income from hospital services.
  • Fees for physician and clinical services.
  • Sales of prescription drugs.
  • Revenue from nursing services.
  • Income from dental services.
  • Earnings from research, medical equipment, and investments.

Cost Drivers

  • Costs vary significantly depending on the specific healthcare segment.
  • High costs associated with implementing new technology.
  • Often characterized by inefficient organizational structures.

Risks

  • Uncertainty regarding the impact of new legislation, such as the Affordable Care Act.
  • Availability of funding for healthcare initiatives.

Key Economic Drivers

  • Regulations governing health and medical insurance.
  • Federal funding allocated for Medicare and Medicaid.
  • The demographic trend of an aging population.
  • Advances in medical care and technology.

Customer Segments

  • Patients and consumers.
  • All generations and demographic segments require diverse products and services.

Channels

  • Hospitals.
  • Doctors’ offices.
  • Nursing homes.
  • Outpatient surgery centers.
  • Pharmacies.
  • Medical equipment providers.

Key Companies

  • HCA Healthcare
  • Ascension Health
  • Trinity Health
  • CommonSpirit Health
  • Advent Health
  • Dignity Health

Overview

  • Characterized by high profit margins.
  • Requires significant capital investment and has long time horizons for returns.
  • Drug patents typically last for approximately 20 years.
  • A ‘blockbuster’ drug generates over $1 billion in sales.
  • Distinction between branded and generic drugs.
  • Cannibalization of sales by newer products is a key consideration.
  • Importance of correct dosage.
  • Drug effectiveness involves cure/treatment outcomes, time to market, and potential adverse side effects.

Revenue Streams

  • Sales of pharmaceutical drugs.
  • Payments from insurance companies.

Cost Drivers

  • Manufacturing expenses.
  • Sales and marketing costs.
  • Research and Development (R&D) expenditures.

Customer Segment

  • Doctors.
  • Pharmacists.
  • Hospital administrators.
  • Patients.
  • Insurance providers.
  • Government healthcare bodies.

Channels

  • Over-the-counter (OTC) sales.
  • Prescription-based sales.
  • Hospitals.
  • Pharmacies.
  • General practitioner (GP) practices.
  • Direct-to-consumer (DTC) channels, limited in some countries.

External Drivers/Risks

  • Strict regulatory approvals (e.g., FDA) for new products.
  • Political decisions influencing healthcare policy and pricing.
  • Loss of patent protection leading to significant revenue decline.
  • Numerous mergers and acquisitions as major players seek to enhance R&D pipelines.
  • Consolidation among industry participants, with a focus on specialized treatment areas.
  • Emergence of wearable medical devices, gene therapy, and value-based healthcare models.