McKinsey Medium Profitability

European Beauty Company

ProHub Comment

This is a profitability case requiring candidates to diagnose declining margins despite revenue growth. The key insight is that beauty advisor costs (sales commissions) are growing faster than revenue, rising from 20% to 25% of total revenue. Candidates must analyze revenue drivers, cost structure, and evaluate strategic initiatives like new product launches and digital solutions.

Estimated Time 15 minutes
Difficulty Medium
Source PeterK
50 / 100
Your client is a European beauty company that offers fragrance, makeup, and skincare. Their profitability has been decreasing recently. They have reached out to you to get your advice on how they can increase their profitability.

Clarifying Information

  1. Distribution channels include chain retail stores (similar to Walmart, Target) and beauty chains (similar to Sephora, Ulta).
  2. Makeup offerings are the client’s legacy products, and they recently launched a skincare line.
  3. We don’t know about the financial goals of the client.
  4. The client operates in multiple European countries.