A struggling US airline seeks strategic guidance on route expansion. Candidates must evaluate three proposed routes (Seattle-Minneapolis, Fayetteville-Dallas, NYC-DC) using financial projections and operational data, ultimately recommending which route balances profitability, growth potential, and risk.
Key Insights:
- Route 1 offers fastest payback (0.7 years) but lowest contribution margin and growth potential
- Route 2 has highest annual CM ($3.09M) and fastest setup time but faces weather/operational risks and lower competition advantage
- Route 3 has longest payback (3.1 years) and operational setup time but targets high-margin business travelers with medium growth potential
- The case emphasizes dealing with ambiguity—no single optimal answer exists, requiring candidates to justify trade-offs between quantitative metrics and qualitative strategic factors