Maize & Blue Cement

ProHub Comment

This case tests the candidate's ability to structure a complex trade-off analysis involving financial calculations, strategic risks, and operational considerations. The interviewee effectively identified the key risk of third-party provider retaliation and pivoted to a hybrid model, demonstrating problem-solving skills and business acumen.

Estimated Time 15 minutes
Difficulty Medium
Source ROSS
50 / 100
A cement manufacturer, Maize and Blue Cement (MBC), operates in Country X. Over the last three years, their profitability has stagnated, and MBC is currently under pressure to increase it. MBC has three main customer segments: private-owned general contractors, government/state-owned general contractors, and retail. The reason for differentiating between private-owned and state-owned general contractors in Country X is that it is generally believed to be necessary to provide special treatment when dealing with government/state-owned companies officially. The CEO believes that an opportunity lies in their distribution strategy, particularly in transitioning from using third-party service providers to an in-house approach. Should they pursue this change?

Clarifying Information

  1. Third party service providers handle end-to-end logistics once the product leaves the MBC’s distribution center to hardware stores and the sales and relationship with hardware stores is done by the third party
  2. Revenue per channel: Retail: 10%, Private-owned contractors: 40%, State-owned contractors: 50%
  3. There is no single industry standard for distribution. One big competitor does the distribution by themselves, whereas another big competitor also uses third party services.
  4. There is no specific profitability target. Any increase of profitability with reasonable risk is accepted.