Evaluate whether Telecom Co should launch an unlimited long-distance calling product (‘Geet’) by conducting a break-even analysis using market size, market share projections, and cost structures. The case requires revenue modeling (market size × share × price) and cost analysis (fixed and variable), culminating in a recommendation on product launch viability.
Key Insights:
- Break-even analysis framework: Revenue = Market Size × Market Share × Price; Total Costs = Fixed Costs + Variable Costs
- Fixed costs dominate the economics ($500M bandwidth lease over 5 years = $100M/year), making it difficult to achieve break-even within CEO’s 2-year constraint
- Cannibalization risk: 3% market share loss in Y1, 2% in Y2, 1% in Y3 from existing products reduces net revenue potential
- Strategic risk includes competitive response (low moat for unlimited long-distance plans) and technology disruption (VoIP alternatives like Skype, Zoom, FaceTime)
- Fallback strategies should focus on core business optimization (cost reduction, competitive share gains, first-time customer acquisition) or adjacent market expansion (home internet, digital streaming)