A fitness influencer (Katherine Isaacs) seeks advice on whether to launch a dedicated app to expand her business. The case requires candidates to evaluate six potential app features, calculate their profitability accounting for development costs and time requirements, and assess cannibalization of existing social media revenue. The recommendation is to launch with a curated set of features that generates $30M in additional profit within her 20-hour-per-week constraint.
Key Insights:
- Cannibalization analysis is critical—some features (like private label products) negatively impact existing social media revenue and should be weighted accordingly
- Profit-per-hour calculation is the key analytical framework for ranking options under time constraints, not just absolute profit
- The optimal recommendation combines the highest profit-per-hour options (workout program and advertising other companies’ products) with a choice between live-events and multi-influencer based on trade-offs between absolute profit versus operational efficiency