Gymco

ProHub Comment

This case requires candidates to diagnose a profitability problem by analyzing the revenue impact of a strategic partnership that backfired. The key insight is recognizing that the HealthCo discount led to existing members churning and rejoining at lower rates, creating a negative economic outcome despite increased member acquisition. The case tests financial modeling skills and strategic business judgment.

Estimated Time 15 minutes
Difficulty Medium
Source IESE
50 / 100

Your client is an international chain of fitness centers, operating in Sub-Saharan Africa, Europe and Southeast Asia

GymCo missed its 2013 growth target of ZAR600M

The CEO would like you to investigate what is going on

Clarifying Information

  1. There are 2 major gym chains, GymCo has 60% market share, FitnessCo has 30%, and a few small chains the remaining 10%
  2. GymCo members pay a monthly membership fee of ~ZAR700 pm
  3. Market trends are in favour of gyms – consumers are switching to have more healthy habits
  4. There are a few smaller competitors that have recently entered the market – these are smaller gyms offering more classes, with less focus on free weights and cardio sections
  5. No other competitors have noticed any decline in revenues; in fact, they have had strong increases over the past 12 months