This case requires candidates to diagnose a profitability problem by analyzing the revenue impact of a strategic partnership that backfired. The key insight is recognizing that the HealthCo discount led to existing members churning and rejoining at lower rates, creating a negative economic outcome despite increased member acquisition. The case tests financial modeling skills and strategic business judgment.
Your client is an international chain of fitness centers, operating in Sub-Saharan Africa, Europe and Southeast Asia
GymCo missed its 2013 growth target of ZAR600M
The CEO would like you to investigate what is going on