Cheers

#Consumer Goods #Wine/Alcohol
ProHub Comment

This case teaches profitability analysis combined with cost-benefit optimization. The key insight is recognizing that ALSH's profit decline stems not from revenue issues but from hidden costs (fake wine refunds), and that investing in screening is cost-justified both financially and strategically for reputation recovery.

Estimated Time 26 minutes
Difficulty Medium
Source Columbia
10 / 100
Your client is the American Liquor Sales House (ALSH), an international company known for selling unique and prized wines. ALSH is concerned about their declining profitability over the past few years and have requested our help to figure out why and what they should do

Clarifying Information

  1. Does ALSH have a physical presence?: Yes, it has a few stores in major cities in the US, but the bulk of its sales occur online
  2. Is there a profitability target?: No – aim to increase as much as possible
  3. Timeframe?: As fast as possible
  4. Where does ALSH sell to?: Internationally – mainly to private collectors and enthusiasts
  5. Annual expenses incurred by ALSH total $34,500,000
  6. Wine sizes, number sold, price, and cost: Magnum (1,000,000 sold at $45 price, $30 cost), Liter (2,000,000 sold at $35 price, $25 cost), Standard (4,000,000 sold at $30 price, $25 cost)
Mock Interview
Interviewer

Your client is the American Liquor Sales House (ALSH), an international company known for selling unique and prized wines. ALSH is concerned about their declining profitability over the past few years and have requested our help to figure out why and what they should do

You

Thanks. Before analyzing, I'd like to clarify a few key questions...

Interviewer

Good question. Let me provide some background information...

You

Based on this, I suggest analyzing from these dimensions...

AI Score
Structure Analysis Communication Business Sense Quantitative
Practicing...
Score coming soon
Practice this case with AI Mock Interview

ALSH, a wine seller with declining profits, discovers that unknowing sales of counterfeit wines are costing them $2.1M annually in refunds. The candidate must calculate profitability, quantify the fake wine problem, and determine the optimal screening cost per bottle ($0.30) that maintains current profit levels while eliminating refunds and restoring reputation.

Key Insights:

  1. Profitability analysis requires breaking down revenue by product line and accounting for all cost categories
  2. Hidden quality/reputation issues can create significant financial drains that appear as lost sales rather than direct costs
  3. Break-even and target-profit analysis are essential for evaluating investment decisions in quality control
  4. Strategic investments (screening) may be justified not just by immediate financial returns but by reputation and demand recovery