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Medium Operations Performance Improvement

A-Plus School District

#Education
ProHub Comment

This is a structured case that guides candidates through data analysis and resource allocation. The case effectively uses comparative benchmarking (student-teacher ratios vs. comparable districts) to identify root causes, then requires quantitative reasoning to determine feasible solutions within budget constraints. The evaluation criteria emphasize that excellent candidates must proactively identify system-wide risks when making operational changes to educational institutions.

Estimated Time 15 minutes
Difficulty Medium
Source Duke
50 / 100
Your client is A-Plus School District (APSD), a large public school district in the Southeast United States. A-Plus’ superintendent has been concerned about complaints from parents and community leaders regarding unacceptable student test scores on the end-of-year exams. The superintendent has engaged your firm to recommend changes to improve student test scores and ensure all students are academically successful.

Clarifying Information

  1. APSD School District serves a little over 38,000 students
  2. The superintendent wants to implement changes as quickly as possible
  3. Students in 3rd-10th grade take end-of-year exams to determine their proficiency in reading, math, and science
  4. Proficiency is defined as student meeting 70%+ of the learning objectives for their grade-level
  5. Students in kindergarten, 1st, 11th, and 12th grade do not take end of year assessment
  6. The school configuration is as follows: elementary school (1st-4th grade), middle school (5th-8th grade), and high school (9th – 12th grade)
  7. Hiring a new teacher would cost $50K/year
  8. Assistant superintendents for each grade bands control the budget for their respective grade band
  9. Rose Bud and Silver Springs are considered comparable school districts
  10. Annual budget for each grade bands with APSD: Grades 1-4: $60M, Grades 5-8: $60M, Grades 9-12: $57M