Operations cases challenge you to improve efficiency, streamline processes, or solve supply chain problems. You will analyze workflows, identify bottlenecks, and propose operational improvements to reduce costs or increase throughput.
Your client is Whizzy Wilco's Chocolate Emporium, a global confectionery manufacturer based in the US that specializes in chocolate bars and unique …
Your client is A-Plus School District (APSD), a large public school district in the Southeast United States. A-Plus' superintendent has been concerned …
Your client is a multi-specialty hospital in the United States offering emergency care, scheduled surgeries, labor and delivery services, diagnostic …
Your client is Bryant, a Plant Director at ChipCo., a global tortilla chip producer. While sales are strong, the North Carolina-based plant that …
Our client is an Australian mining company, whose main product is Gold, which it sells exclusively to China. This company is the largest producer in …
Your client, Erween Mills, is a palm oil mill based out of Guatemala. The mill is facing profitability problems for the past couple of years. Erween …
Funguy Corporation is a small producer and wholesaler of agricultural fungicides. After a yearly financial review, they find one of their proprietary …
Marie's Café is a small local coffee shop that serves coffee. Marie's has been around for decades and is known for its high quality drinks and cozy …
Marie's Café is a small local coffee shop that serves coffee. Marie's has been around for decades and is known for its high quality drinks and cozy …
Your client, Maxicure, manufactures and sells an over-the-counter cough and cold medicine. Their sole plant in Kentucky is aging, and its increasing …
Our client is Nutters of Savile Row, a legendary tailoring business that opened in 1969. At the height of its fame, Nutters dressed Mick Jagger, …
Pedal Pals is an interactive fitness platform with millions of members, offering connected, technology-enabled fitness classes that utilize its …
Your client is ShipTech, a shipping company that specializes in ground transportation in the United States. ShipTech has experienced decreasing …
Our client is the New Hampshire Department of Transportation (NH DOT), a state government entity that strives to provide "safe and secure mobility and …
Our client is the CEO of the fast-food chain Hot Indian. Hot Indian brings in $3B in annual revenues around the U.S., with locations in most major …
Our client is a steel manufacturing company in the Netherlands. They are considering investing in an advanced analytics tool that will help them …
Your client, CavalierChem, is a global chemicals manufacturer. CavalierChem recently acquired a manufacturing facility that makes surfactants as part …
Your client, CavalierChem, is a global chemicals manufacturer. CavalierChem recently acquired a manufacturing facility that makes surfactants as part …
After returning from a trade show, the CEO of a large grocery distribution center calls you. He enthusiastically describes a new technology which …
WolverineHomes owns and manages over 200 single-family homes in the Ann Arbor, Ypsi, and Jackson areas. Recently, severe weather events have caused …
Your client is a farmer. He has recently inherited 20 acres of land from a distant relative. Since he has little business knowledge, he has hired you …
Your client is Curling & Careers (C&C), the New York City chapter of a national non-profit organization. The non-profit aims to provide disadvantaged …
Your client, Forever Diamond, has been in the diamond industry for over 50 years. To date, all of their mining initiatives have been in Central and …
A large French beauty products company with a revenue of $2B operates as manufacturer, seller and marketer of luxury fragrances. This company sells to …
Our client is a large national healthcare payer (health insurance company, think Aetna) exploring the launch of a new disease management ('DM') …
Our client has asked us to look into why there is such heavy attrition amongst the junior salespeople in the organization. Where do you think we …
You've been called into the headquarters of Galloway Entertainment, a small television production company in New York. The company carefully managed …
Our client is a school district in New Orleans that has been completely devastated by Hurricane Katrina. After the hurricane, they saw most of their …
Your client, Maxicure, manufactures and sells an over-the-counter cough and cold medicine. Their sole plant in Kentucky is aging, and its increasing …
Our client is a large financial services firm with multiple locations around the world. Part of their service offering includes a 24-hour helpline. …
Your client is the CEO of the Mustard Clinic, a for-profit hospital in the United States. The hospital is known primarily for its leading care for …
Our client, Orrington Office Supplies (OOS) is a leading manufacturer of office products in 1992, with sales of $275m in 1991. They have strong …
Our client, Skylight Goods, is a $12B industrial goods manufacturer. They have various divisions and the division they are working with makes pressure …
Our client is the CEO of the fast-food chain Hot Indian. Hot Indian brings in $3B in annual revenues around the U.S., with locations in most major …
Our client is a steel manufacturing company in the Netherlands. They are considering investing in an advanced analytics tool that will help them …
Your client, CavalierChem, is a global chemicals manufacturer. CavalierChem recently acquired a manufacturing facility that makes surfactants as part …
Your client is Tacotle, a leading national fast casual restaurant with $420m in revenue in 2019. Over the five years proceeding 2019, Tacotle has …
Your client is a startup in a small village in Italy that provides the local delivery of packages sent to this village through UPS's next-day-delivery …
Our client is Wildcat Wings, the third largest airline in the United States by passengers carried. This week, the CEO flew with our primary …
Our client is the US Department of the Interior, which is responsible for the National Park Service. The NPS employs 4 types of rangers: Law …
Our client, JobJedi, is a major job board in the Philippines that began operating in 2019 and has experienced rapid growth. Currently, the platform …
Your client is a bank that is considering changing their loan issuing operation to a new system. They would like you to evaluate the pros and cons of …
Beta Optics is a U.S.-based mid-size prescription eyeglass lens manufacturer. Due to the pandemic their revenues dropped by 30% in 2020 as far fewer …
A fast food chain recently bought a bovine meat-processing outlet to supply it with fresh hamburgers and other meets. The shop process is: cows enter …
Chipster Technology is a multi billion dollar technology company. The CIO has hired you to review the current talent profile of the IT organization. …
Happy New Years Eve! Thank you for coming in to help with this emergency deliverable. 5 Pharma companies have developed 5 COVID vaccines and are now …
Your client, Congo.com (named after one of Earth's rainforests), is one of the largest e-commerce retailers in the world. It specializes in a diverse …
A global biopharmaceutical company Bio Co focuses on R&D for medications on severe central nervous system disorders, inflammatory disorders, and …
Your client is a clothing retailer that specializes in discount fashion (think of brands like Old Navy and Kohl's). The company operates exclusively …
A popular fast-casual salad chain Fresh Bites has gained a loyal following for its healthy and customizable salads. The chain has been rapidly …
Fertilizer Company is a U.S.-based fertilizer manufacturer that produces 1.5M tons of nitrogen, phosphatic and potash fertilizer annually. They have …
You are Dean Clark. A wealthy benefactor has come to you with the news that she will give HBS $100 million. The grant is contingent, however, upon you …
Around a quarter of U.S. K-12* teachers are thinking of leaving their jobs (~900k educators). 9% of teachers left the profession in 2022 (e.g. …
Not explicitly labeled in provided pages - Case concerns increasing Lasio virus vaccination rates in a country, with two main questions: Q3 asks for …
Our client owns a designer shoe-store that makes high end made-to-measure shoes for customers. The high-quality product has gained popularity rapidly …
Our client owns a designer shoe-store that makes high end made-to-measure shoes for customers. The high-quality product has gained popularity rapidly …
Your client is Amy Sherald, the Chief People Officer at the Metropolitan Museum of Art ("The Met"). Located in New York City, the Met is one of the …
Mickey Tires is a U.S.-based tire manufacturer. In 2020 their sales shrank by 10% due to the pandemic-related drop in car mileage as states were …
Our client is Munder-Difflin (M-D), a $6.6B business unit of a $25B paper manufacturer. The business unit started out as a paper distributor to small …
Our client is a clinic chain OmegaMed that offers primary care services at their 500 clinics. The company has been expanding rapidly in an inorganic …
Our client is Shey Investment, SI, a British-American global asset management group. They offer a range of financial products to individuals, …
A major retailer of clothing and household products has been experiencing sluggish growth and less than expected profits in the last few years. The …
Your client is Roll 'n Grind (RNG), a manufacturing company that specializes in industrial roll grinding and servicing. The company prides itself on …
Sardine Airlines is an ultra low-cost carrier with flights throughout the continental United States. They have hub airports in Oakland, California; …
Assume you are the new pastor of a rural English church in the late nineteenth century. Over the last three years, attendance has been declining. Your …
Your client is the United Nations, who have hired you to help them with their fight to eradicate polio. They're struggling with two related problems: …
African Gold Mines Co. (AGM) is a junior gold producer with one open-pit mine currently in production in Cameroon. The mine was established 10 years …
African Gold Mines Co. (AGM) is a junior gold producer with one open pit mine currently in production in Cameroon. The mine was established 10 years …
Your client is the family owner of a company that serves residential and commercial markets and operates 5 days/week and 16 hours/day. The owner is …
Due to recent downturn in the Brazilian economy, BizAvi Company is currently seeking to diversify its portfolio of products and improve profitability. …
Our client, Red & Blue Airlines Group, it's based in Santiago, Chile and has operations to many cities in the globe. Its most iconic route is Santiago …
You client is ChocolateCo, a regional, high-end chocolatier located in Philadelphia, Pennsylvania. ChocolateCo prides itself on its ornate wrapped …
Our client is a major milk producer in New Cowland, Milking it Co., MIC. New Cowland has recently introduced a law that means MIC has to reduce its …
Our client is a major milk producer in New Cowland, Milking it Co., MIC. New Cowland has recently introduced a law that means MIC has to reduce its …
Our client is a major milk producer in New Cowland, Milking it Co., MIC. New Cowland has recently introduced a law that means MIC has to reduce its …
You are the CEO of a large multinational fast food chain. In recent years, you have noticed that your profitability in the US has been lagging behind …
You have a U.S.-based retail client that would like to more closely mirror its clientele and its workforce. Currently 25% of their executive team are …
Fragrant Harbour (FH) Bank is a small bank operating in Hong Kong serving mostly local consumers. It had recently found that the credit card line of …
Your client, Salford Breweries, is a medium sized brewer who has recently experienced sales growth in the Chinese market. While this is excellent …
Our client, Cinematron, is the largest movie theatre operator in Wonderland with 40% market share (by box office). After a tough period of COVID, when …
Brew Co produces instant coffee makers and coffee pods. A large hotel chain wants to have their machines in the rooms but would like to have …
JoinTech, a German automotive supplier for engineered joining technology, is in backlog with its cash cow product group. Customer satisfaction is …
Local Co. is a clothing company based in Los Angeles, California. Known for beachy chic sandals, t-shirts, and beach accessories, Local Co. management …
A snack food company hires a contractor to distribute their products (e.g. cookies, crackers). They would like to bring distribution in-house and hire …
Everything that is not cultivated or fished has its origin in a mine. Your client is a mining company that extracts rocks from an open pit in the …
The Panama Canal is one of the most important maritime routes in the world. The canal serves around 144 trade routes that represent about 3% of world …
Our client is a major toothpaste manufacturer based in the United States that serves the US market. Our client wants to lower costs and is considering …
Our client is a major US fitness apparel manufacturer that has recently lost market share due to rising costs. Due to lower margin and company …
Your client, Chip Co., is a manufacturer of semiconductors. While chips help the world in energy efficiency and electrification, the manufacturing …
Our client, Opus Two, is one of the most prestigious wineries in Napa Valley. The winery is renowned for crafting a single, exceptional wine – a …
Your client is Bumpers-R-Us, a manufacturer of plastic automotive bumpers. Bumpers-R-Us is a Tier-1 supplier for a major global OEM called CNW and is …
Your client is Bumpers-R-Us, a manufacturer of plastic automotive bumpers. Bumpers-R-Us is a Tier-1 supplier for a major global OEM called CNW and is …
Our client, Fort North International Airport has seen a 40% increase in passenger complaints on its feedback portal over the past 6 months. The …
The federal government of a foreign country is investigating whether to reopen a rubber factory in a western part of the country. The factory was …
Pedal Pals is an interactive fitness platform with millions of members, offering connected, technology-enabled fitness classes that utilize its …
The client, Genome Bio, is a national biopharma manufacturer of the largest life-saving medicines for diseases and manufactures bio-materials in the …
Your client is a leading soft drink producer in Peru. It only sells in the local market. In the last year, their sales have dropped 25% and they have …
Our client is a small auto-parts manufacturer (Name: APM Co.) with roughly $350M in revenue and operations on two continents. The company has …
The client is a US subsidiary of a packaging and shipment firm (e.g., Amcor, Sealed Air, etc.). They want to evaluate whether they should consolidate …
Your client, Maxicure, manufactures and sells an over-the-counter cough and cold medicine. Their sole plant in Kentucky is aging, and its increasing …
Our client is the United States Department of the Interior, which is responsible for the National Park Service ("NPS"). The NPS employs park rangers …
North-South Pharma Co is a US-based pharmaceutical manufacturer. The company owns a plant in the United States that is active in serving US customers …
Waltham&Rose, a pharmaceutical company based and solely operational in the US, has recently announced its imminent international expansion to Germany …
After returning from a trade show, the CEO of a large grocery distribution center calls you. He enthusiastically describes a new technology which …
Your client is a large US-based commercial airline that has lost profitability and market share. The company is under pressure to regain its foothold …
Yermakov Ltd, a US-based clothing company with stores in 65 countries and 100,000 employees based around the world, is in the process of “localizing” …
Our client SLS is one of the world’s largest oil and gas services provider operating in 85 countries and employing about 100,000 people from over 140 …
SKP has been retained by a consumer electronics screen manufacturer, Vivid, to perform a pricing optimization project. Vivid’s main product is HDTV …
A major U.S. shoe manufacturer is currently manufacturing its entire product line domestically. Because of increased labor costs and competitive …